

When a customer requests a refund for a ticket that was sold in a foreign currency, they may receive more or less of the cost of the ticket's value than when they purchased the ticket. Foreign Exchange: The exchange rate of foreign currencies fluctuates every day.


Some countries may change the currency to USD even though we charge in local currency. Fees: In some countries, card companies may charge an extra fee for cross-border transactions.There are a few reasons you may be seeing a charge that is more than you expected. Inform them of the amount and when you tried to make the charge so they can let the transaction go through. If you're getting a general decline error when you try to pay, we recommend reaching out to your bank or credit card company for more information. If all the information was entered correctly, you can retry your payment method. There could be various reasons why your bank or financial institution declined your charge, and most of them are easy to resolve.Ĭheck to make sure you entered the correct payment information for:
